NutBomb - Terms & Conditions

Nutbomb (nutbomb.co.uk) is a site operated by Natural Energy.

Our main trading address is: Brooklyn, Oxenhope, Keighley, BD22 9JT

Contract Execution

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.

Cookie & Privacy Policy

A cookie is a file placed on your computer’s hard drive. They are generated by coding scripts located on the website you are visiting. Cookies are mostly used to enhance your browsing experience so that, for example, preferences you set for a particular site are remembered for your next visit. Cookies can also be used for advertising purposes, statistical analysis or to make a website function properly as is the case on an e-commerce site.

Cookies are normally enabled in your browser by default however they can be disabled in your settings. Visit the help section of your browser to find out how to do this.

Click here to find out more about cookies

How we use cookies

We use the Google Analytics service to collect information about visits to the site. No personal information is used or stored by Google Analytics – it is used simply for statistical analysis so that we improve our site’s presence on the web.

We monitor your information so we can analyse data and therefore improve our service so we can keep it as up to date, relevant and error-free as possible. This information may include:

  • The IP address of your computer.
  • The referring website from which you have got to our website from.

We use cookies that are essential to the operation of our e-commerce website including cookies that are used to recognise you when you return to our website.

Disclosure of Personal Data

We may disclose your personal data:

  • If we sell our business.
  • To agents and service providers.
  • In cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s.

We may also disclose aggregate statistics about visitors to our website (customers and sales) in order to describe our services to prospective partners (advertisers, sponsors) and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.

If you are concerned about your data, you have the right, subject to the payment of a small fee to request access to personal data which we may hold or process about you.

If you choose to contact us via email we will not use any personal information such as your name, email address or telephone number for any other purpose than to contact you. We do not share such information with anyone else.

Product Information

Our product is a fresh product and as such has a six week shelf life.  The use before date is printed on the label. The product is best kept refrigerated.  The product does contain nuts and other allergens as shown on the label.

Right to Cancel

All customers have the right to cancel their orders under the The Distance Selling Regulations which gives consumers extra protection when buying on-line. Specific legislation here that applies is regulation of The Distance Selling Regulations.

You have the right to cancel the purchase of a good without having to give a reason at any time within the “cooling off period” of seven working days, beginning on the day after you receive the goods.

If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.

We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.

Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.

You will not have any right to cancel a purchase for the supply of any of the following goods:

  • For the supply of goods the price of which is dependent on fluctuations in the financial market which cannot be controlled by the retailer.
  • For the supply of good made to your specifications or clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly.

Notices

All notices you send us must be sent to the contact details on this site (annie@nutbomb.co.uk). We may give notice to you at either the email or postal address you provide to us when making a purchase (notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter). In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressees.

Links to other Websites

This website may contain links to other websites. We have no control over the content of those sites including their use of cookies and how they may make use any personal data. We would advise that you read the privacy policies of any external sites that you visit.

Conclusion

These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.